Terms of sales
The Terms and Conditions of sale on this site are between the Bubble Mood Ltd. company registered Unit 1010, 10/F, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong and any person or entity hereinafter referred to as “buyer” or “consumer” who makes a purchase via the website www.bubble-mood.com. These terms will apply to all purchases of goods when ordered via the website www.bubble-mood.com hereinafter referred to as the “website”.
The purpose of these Terms and Conditions is to define the terms of sale between Bubble Mood and the buyer, and all the conditions that apply to any purchase through the website, whether the buyer is a professional or a private buyer. The purchase of goods or services through the website implies the acceptance by the customer of these general terms of sale. Bubble Mood reserves the right to update or modify these Terms and Conditions at any time without prior notice. In this case, the conditions applicable will be the ones in effect at the date of the order by the buyer.
The characteristics of the goods and services proposed by Bubble Mood are the ones listed in the catalogue on the website. These goods and services are offered within the limits of available stock. In case a product ordered and already paid for is unavailable from stock for more than 30 days, the customer will be informed by e-mail. The cancellation of this order and its reimbursement will be made but the rest of the order will remain firm and definitive. Each product comes with a detailed description established by Bubble Mood The photographs are as accurate as possible but cannot ensure complete similarity with the product offered especially concerning the fabrics and colors.
All prices are in euros and USD and include taxes. They do not include the costs of handling (delivery and packaging) Bubble Mood reserves the right to change its prices at any time. However the price that applies to the buyer will be the one appearing on the website on the day of the order. Similarly in the case of a change of tax rates, whether higher of lower, this change could be incorporated in the price of Bubble Mood’s goods.
Full payment must be made when ordering. At no time payments can be considered as deposits.
Bubble Mood retains ownership of the article until full payment by the buyer. After recording its billing and delivery, the buyer pays his order. Payments are by credit card. The buyer’s account will be debited at checkout.
5) Delivery costs
Delivery costs are at the customer’s charge and depend on the weight of the destination of the delivery. They are specified on confirmation of the order. Delivery costs include packaging, handling and postal costs. There can be a fixed part and a variable part according to the price and weight of the order. It is recommended to group several orders in one single order. It is not possible to join two distinct orders; delivery costs are due for each order.
Goods ordered will be delivered to the address specified by the buyer within the European Union. Risks related to transportation are the responsibility of the buyer, once the goods have left the warehouse.
6) Delivery time:
Bubble Mood will send an email to the buyer with confirmation of the registration of the order and an estimation of the delivery time. Orders are processed within 4 working days of reception. The delivery time starts at this moment. Bubble Mood cannot be held responsible for delays in delivery caused by exceptional circumstances or strikes. Bubble Mood does not deliver to post-boxes.
7) Return and exchange policy
All articles from the current collection on the website can be exchanged or reimbursed. Items for refund must be returned within 7 days of delivery. Items returned must be undamaged, unsoiled and in resalable condition. Articles on “sales” are neither reimbursed nor exchanged.
Proof of the return of an item is the responsibility of the buyer. Return costs remain at the charge of the customer.
In the case of an exchange, the new delivery costs will not be charged to the customer.
8) Intellectual property
All the elements of the web site www.bubble-mood.com are and remain the intellectual and exclusive property of Bubble Mood. No one is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, the elements of the site whether they are software, visual or auditory.
Any request for information may be addressed to [email protected]
9) Protection of personal data
Bubble Mood undertakes to protect all personal data of the buyer. Bubble Mood will store order forms and invoices on a reliable and permanent support .The computerized record of Bubble Mood will be considered as proof of the transaction orders and payments between the parties.